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Last updated: October 2026. Please read these terms carefully before placing an order on FreshMeal.
Welcome to FreshMeal. By visiting our website or ordering our fresh food, dairy, and culinary items, you acknowledge and agree to be bound by the following Terms and Conditions, our Privacy Policy, and our Refund Policy.
FreshMeal is committed to delivering premium quality, 100% fresh, and hygienic food items directly to your doorstep. Due to the perishable and natural nature of our farm-fresh goods, product appearance or weights may vary slightly within acceptable natural ranges.
All prices shown on the store are in Bangladeshi Taka (BDT) and inclusive of applicable taxes unless stated otherwise. We accept secure Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad), and online card payments. In the event of an inadvertent technical pricing glitch, FreshMeal reserves the right to notify the customer and cancel or adjust the order.
We strive to deliver all orders within the estimated delivery windows. For fresh perishable goods, please ensure someone is available at the delivery location with contact access. If delivery fails due to incorrect customer details or unresponsiveness, additional delivery fees may apply for re-delivery.
If you have any questions, feedback, or concerns regarding your order or these terms, please contact our dedicated support team directly at +8801615603587 or reach out via our support channels.